{"id":1235,"date":"2021-03-01T00:13:27","date_gmt":"2021-03-01T00:13:27","guid":{"rendered":"https:\/\/www.ourstruly.co.nz\/?page_id=1235"},"modified":"2021-08-23T09:18:14","modified_gmt":"2021-08-22T21:18:14","slug":"subscription-delivery-faqs","status":"publish","type":"page","link":"https:\/\/www.ourstruly.co.nz\/subscription-delivery-faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
For all orders received by Friday – we’ll freshly bottle\/cask your organic milk on Monday and dispatch it to you on Tuesday, for Wednesday delivery. Your milk will arrive chilled and ready to drink.\u00a0<\/p>
Our Organic Full Cream A3\u2122 Milk is available for delivery to Auckland, Waikato, Bay of Plenty \u2013 and most suburbs in between. See our Shipping FAQs<\/a><\/strong> area for more information.<\/p> For hospitality providers and retailers interested in ordering this product, please contact us<\/span><\/a> directly.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Sourced from A3\u2122 milk, our organic certified fresh milk is totally free of any nasty chemicals and pesticides.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t All new subscription orders must be in by Friday 5PM to be fulfilled in the following week.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t Your Ours Truly Organic Full Cream A3\u2122 Milk will be bottled or casked Monday afternoon and left to chill for 24 hours.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t Once your Ours Truly Organic Full Cream A3\u2122 Milk is ready, it will be dispatched via overnight courier on Tuesday afternoon.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t And just like that, fresh Organic Full Cream A3\u2122 Milk is delivered to your doorstep for you to enjoy. Your delivery day will depend on your location & your delivery will always arrive on the same day.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Our 1L bottles of milk are non-homogenized, our 3L casks are homogenized. Most commonly available milk in your supermarket or dairy has been through the homogenising processes. This is where the milk\u2019s fat molecules are separated through high pressure to be dispersed among the milk. Non-homogenised milk does not go through this process, so the milk has a natural fat separation that causes the cream to rise to the top. It is fresh, certified organic milk from cows that carry only the A2 protein \u2013 Organic + A2 = A3\u2122. These will be dispatched in packs of 2 x 1L bottles – you can choose from 2 bottles, 4 bottles or 6 bottles per delivery.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t These will be dispatched individually in quantities of 1, 2 or 6 casks per order. You’ll get a new delivery of Ours Truly Organic Full Cream A3\u2122 Milk delivered on Wednesday or Thursday every week. The best choice for those who can’t go without their delicious organic milk.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t You’ll get a new delivery of Ours Truly Organic Full Cream A3\u2122 Milk delivered on Wednesday or Thursday every fortnight.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t You’ll get a new delivery of Ours Truly Organic Full Cream A3\u2122 Milk delivered on Wednesday or Thursday every FOUR weeks. A special monthly treat!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t If you have questions that are not answered below, please get in touch via the contact form at the bottom of this page.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t You can access your subscription settings by visiting the ‘Your Account’<\/a><\/b> area of the website. From here, you’ll be able to change your order quantity, contact details, order frequency, and cancel your subscription.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tThe Process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Order Cut Off: Friday 5pm<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Freshly Bottled
or Casked Monday<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\tDispatched
\nTuesday<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\tDelivered Wednesday or Thursday<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Homogenized and non-homogenized milk - what\u2019s the difference?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
So, your 1L bottle may have some cream at the top \u2013 this is normal.
Your 3L bottle will not have this cream \u2013 this is normal too.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tWhat is A3\u2122?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Jump over to www.a3organic.co.nz<\/a> <\/strong>to learn more.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tOur Subscription Options<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
1. Choose your quantity<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
1L bottles of
Ours Truly Organic
A3\u2122 Milk<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t3L casks of
Ours Truly Organic
A3\u2122 Milk<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t2. Choose your frequency<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
Weekly<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Fortnightly<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
4 Weekly<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Subscription FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Can I change my subscription?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
How do I cancel my subscription?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t