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For all orders received by Friday – we’ll freshly bottle/cask your organic milk on Monday and dispatch it to you on Tuesday, for Wednesday delivery. Your milk will arrive chilled and ready to drink.
Our Organic Full Cream A3™ Milk is available for delivery to Auckland, Waikato, Bay of Plenty – and most suburbs in between. See our Shipping FAQs area for more information.
For hospitality providers and retailers interested in ordering this product, please contact us directly.
Sourced from A3™ milk, our organic certified fresh milk is totally free of any nasty chemicals and pesticides.
All new subscription orders must be in by Friday 5PM to be fulfilled in the following week.
Your Ours Truly Organic Full Cream A3™ Milk will be bottled or casked Monday afternoon and left to chill for 24 hours.
Once your Ours Truly Organic Full Cream A3™ Milk is ready, it will be dispatched via overnight courier on Tuesday afternoon.
And just like that, fresh Organic Full Cream A3™ Milk is delivered to your doorstep for you to enjoy. Your delivery day will depend on your location & your delivery will always arrive on the same day.
Our 1L bottles of milk are non-homogenized, our 3L casks are homogenized. Most commonly available milk in your supermarket or dairy has been through the homogenising processes. This is where the milk’s fat molecules are separated through high pressure to be dispersed among the milk. Non-homogenised milk does not go through this process, so the milk has a natural fat separation that causes the cream to rise to the top.
So, your 1L bottle may have some cream at the top – this is normal.
Your 3L bottle will not have this cream – this is normal too.
It is fresh, certified organic milk from cows that carry only the A2 protein – Organic + A2 = A3™.
Jump over to www.a3organic.co.nz to learn more.
These will be dispatched in packs of 2 x 1L bottles – you can choose from 2 bottles, 4 bottles or 6 bottles per delivery.
These will be dispatched individually in quantities of 1, 2 or 6 casks per order.
You’ll get a new delivery of Ours Truly Organic Full Cream A3™ Milk delivered on Wednesday or Thursday every week. The best choice for those who can’t go without their delicious organic milk.
You’ll get a new delivery of Ours Truly Organic Full Cream A3™ Milk delivered on Wednesday or Thursday every fortnight.
You’ll get a new delivery of Ours Truly Organic Full Cream A3™ Milk delivered on Wednesday or Thursday every FOUR weeks. A special monthly treat!
If you have questions that are not answered below, please get in touch via the contact form at the bottom of this page.
You can access your subscription settings by visiting the ‘Your Account’ area of the website. From here, you’ll be able to change your order quantity, contact details, order frequency, and cancel your subscription.
At this point in time, we can only offer a subscription option for our Ours Truly Organic Full Cream A3™ Milk due to our boutique bottling/casking process. We hope to add this option in the future though, so make sure you sign up for our emailing list to be notified when this option is available.
You sure can! Simply select your products and the quantities you are subscribing to, add them to your Cart and proceed to Checkout.
If you have questions that are not answered below, please get in touch via the contact form at the bottom of this page.
Because of the nature of the product, we can only ship within a set range from our distribution centre in Waikato. Currently this range covers from Orewa, across to Te Awamutu and Tauranga and down to Taumaranui.
Unfortunately, we cannot ship to rural addresses due to the delivery times and the fresh, chilled nature of our product. We also cannot deliver to PO Boxes.
If your address is not included in our delivery areas, you will receive a message in the checkout process notifying you of this.
Ours Truly Organic A3™ Milk is sent in custom made recyclable boxes with ice packs to keep it cool and safe in transit. These ice packs can be reused or disposed of in your recycling.
The milk should be alright to stay out until it is no longer cool to touch but ideally pop it in the fridge as soon as you can.
Each dispatch will be accompanied by an email including your tracking link. Please review your tracking information from NZ Couriers and get in touch directly with them with any questions or queries about where your delivery is. If you cannot resolve the issue with them, please get in touch with us and we can help to get it sorted. While we try our utmost to get your milk delivered to you on time, we are reliant upon the NZ Courier dispatch network which may incur delays from time to time.
If your delivery does not arrive within the 24-hour dispatch timeframe, please email us here and let us know.
If you have not received a tracking link by Wednesday morning, please check your spam/junk email inbox and then get in touch if you have still not received it.
Ours Truly’s preferred courier is NZ Couriers. For any COVID delivery queries, view NZ Couriers’ policy here
If you have questions that have not been covered in the following sections, please feel free to get in touch.
